Built for every visitor, by design.

1Our commitment

619Labs is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone, and apply the relevant accessibility standards to our own website, our client portal, and the websites we build and operate for our clients.

We treat accessibility as a baseline engineering standard — not an add-on, plugin, or compliance checkbox. Every component in our design system is built with semantic HTML, ARIA where necessary, full keyboard support, and color-contrast verification before it ships.

2Standards we follow

This site is designed to substantially conform to the following standards:

• Web Content Accessibility Guidelines (WCAG) 2.2, Level AA — our primary conformance target.
• Section 508 of the U.S. Rehabilitation Act (revised) — applicable when working with federal-government-related clients.
• EN 301 549 — the harmonized European accessibility standard.
• WCAG 2.2 Level AAA — we adopt AAA criteria where they don't conflict with usability for the majority of users.

"Substantially conforms" means most content fully meets the standard with a small number of documented exceptions (see Known limitations).

3Accessibility features

3.1 Visual

• Color contrast ratios meet or exceed WCAG AA (4.5:1 for body text, 3:1 for large text and UI components);
• Text is resizable up to 200% without loss of content or functionality;
• No content depends on color alone to convey meaning;
• Honors prefers-reduced-motion — animations and parallax effects are disabled for users who request reduced motion at the OS level;
• Honors prefers-color-scheme — light and dark themes adjust automatically.

3.2 Keyboard & focus

• All interactive elements are reachable and operable with a keyboard;
• Visible 2px focus indicators on every focusable element;
• "Skip to content" link as the first focusable element on every page;
• Logical tab order matches visual reading order;
• No keyboard traps in modals, accordions, or carousels.

3.3 Screen reader & semantic markup

• Valid, semantic HTML5 — headings in order, landmarks (header, main, nav, footer), descriptive link text;
• Form controls have explicit labels;
• Decorative images have empty alt attributes; informative images have descriptive alternative text;
• Custom widgets follow WAI-ARIA Authoring Practices;
• Page titles uniquely describe the content;
• Language of page declared via lang attribute.

3.4 Motor & cognitive

• Click targets are at least 24×24 CSS pixels (WCAG 2.2 Target Size);
• No drag-only interactions without a click alternative;
• Form errors are clearly identified and described in text;
• No content flashes more than three times per second;
• Time limits, where present, can be extended or disabled.

4Keyboard shortcuts

Standard browser shortcuts work throughout the site. In addition:

5Tested assistive technologies

We regularly test with the following combinations:

We also verify with browser zoom up to 400%, voice-control software (Dragon NaturallySpeaking, Voice Control), and switch-control input.

6Known limitations

Despite our best efforts, the following limitations exist. We are working to address each one.

7Evaluation methods

This statement was prepared using a combination of self-evaluation and external testing:

• Automated testing — axe-core, Lighthouse, WAVE, and Pa11y CI run on every build;
• Manual testing — full keyboard, screen reader, zoom, and color-contrast review for every page;
• External audit — annual independent WCAG 2.2 AA audit by a certified accessibility consultancy;
• User testing — periodic sessions with assistive-technology users recruited through our accessibility partner.

A signed VPAT (Voluntary Product Accessibility Template) is available on request for clients required to evaluate vendor accessibility.

8Alternative formats

If any content on this site is not accessible to you, we will provide an alternative format at no cost. Contact us with the page URL and the format you need (large-print PDF, plain-text email, audio recording, etc.), and we will deliver within five business days.

9Client websites

The websites we design and host for our clients follow the same standards as 619labs.com. Every client engagement at the Practice tier and above includes:

• WCAG 2.2 AA conformance review before launch;
• An accessibility statement template for the client to publish;
• An automated accessibility-regression test added to the deploy pipeline;
• Annual re-audit included with managed maintenance plans.

If you have an accessibility concern about a website we operate for a client, please contact us — we coordinate the response with the client.

10Feedback & complaints

We welcome your feedback on the accessibility of 619labs.com. Please let us know if you encounter accessibility barriers:

• Email: accessibility@619labs.com
• Phone: (619) 555-1234
• Portal: Submit a request via the client portal (existing clients)
• Mail: 619Labs LLC, Attn: Accessibility, 1234 India Street, Suite 200, San Diego, CA 92101

We respond to accessibility feedback within two (2) business days, and aim to resolve substantiated barriers within ten (10) business days. If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice Civil Rights Division or your state's relevant authority.

11Contact

For all accessibility matters, please reach out to our dedicated Accessibility Lead.